The Happy Customer Channel
Customer Service Talk
Episodes
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EP. 56 - Eddy Arriola | Vince McMahon: The Mastermind
September 24th, 2024 | 18 mins 49 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode, we sit down with my tag team partner, Eddy Arriola.
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EP. 55 - Liz Roca: Tour Marketing & Agency Life
September 19th, 2024 | 31 mins 43 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode, we interview Liz Roca, Director of Tour Marketing at United Talent Agency in Miami, FL.
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EP. 54 - Kenny Sager: The Owner of Austin Burke
September 12th, 2024 | 1 hr 6 mins
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode, we sit down with Kenny Sager, aka "The Mayor", and owner of the iconic Austin Burke men's clothing store in Miami.
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EP. 53 - Dr. Carter Burrus: Miami Legend
September 6th, 2024 | 52 mins 55 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Join us for an inspiring conversation with Dr. Carter Burrus, a true Miami legend, revered professor at Christopher Columbus High School, and Everglades National Park expert. In this episode, we dive deep into Dr. Burrus’s extraordinary life journey—from his impactful career as a beloved educator to his achievements on the football field and his passion for weightlifting.
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EP. 52 - Nick Molina | Self-Made Hustle: Journey of an Entrepreneur
August 29th, 2024 | 39 mins 33 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this inspiring episode, we sit down with Nick Molina, a true self-made entrepreneur who started with nothing but grit and determination.
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EP. 51 - RESILIENCY
August 8th, 2024 | 21 mins 32 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this special episode of The Happy Customer Channel, we dive into the theme of resilience by revisiting some of the most inspiring moments from our past interviews.
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EP. 50 - Fashion at the Olympics: Hits and Misses with Frank Judd
August 2nd, 2024 | 13 mins 34 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this exciting 50th episode of The Happy Customer Channel, we're joined by Frank Judd, Director of Recruiting at Inktel, and a renowned fashion expert, to give us his take on the Paris 2024 Summer Olympics Fashion.
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EP. 49 - Brian Pla | Revitalizing Health: Exploring Better Health & Wellness
July 26th, 2024 | 41 mins 58 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
We sit down with Brian Pla, the visionary CEO and Founder of Gentera, a leading health and wellness company specializing in anti-aging aesthetics, advanced IV therapy, and PRP (Platelet-Rich Plasma) treatments.
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EP. 48 - Mike Nicoll | The Spoils: Selling the Future of American Basketball
July 18th, 2024 | 58 mins 14 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Join us in this captivating episode as we sit down with Mike Nicoll, the visionary Director behind the documentary film "The Spoils: Selling the Future of American Basketball."
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EP. 47 - Oscar Torre | A Cuban Actor's Journey: Navigating Success and Struggles
July 4th, 2024 | 57 mins
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
On this episode of The Happy Customer Channel we sit down with the talented Cuban-American actor, Oscar Torre.
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EP. 46 - Nelson Flores-Giacometto | Buena Vista Creative: Agency Life. Hospitality. Cannabis.
June 27th, 2024 | 26 mins 5 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode, we sit down with Nelson Flores-Giacometto, the Head of Marketing at Buena Vista Creative, a leading marketing agency in Miami, FL.
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EP. 45 - Jim Sayih | Beyond the Badge: Special Compass, Bodybuilding & Service
May 23rd, 2024 | 44 mins
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this compelling episode of The Happy Customer Channel, we sit down with Jim Sayih, a man whose life reads like a chapter from an epic novel.
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EP. 44 - Frank Judd | Fashion, Fragrance, Frank & Football: Style Insight + The 2024 Met Gala
May 16th, 2024 | 12 mins 48 secs
2024 met gala, designer podcast, designer talk, fashion podcast, fashion trends, fragrance, luxury fashion, style insights
In this episode of The Happy Customer Channel, we explore the dynamic and evolving landscape of the fashion world in 2024.
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EP. 43 - Samuel Baum | Miami Beach Magic: Inside BeyBey, Red Bull & Hospitality
May 10th, 2024 | 32 mins 59 secs
bar and lounge miami, beybey miami, creative entrepreneurship, entrepreneurship podcast, food and beverage industry, hospitality business, marketing insights, miami beach bars, miami beach culture, miami beach nightlife, miami dining experience, miami hospitality, nightlife culture, samuel baum, trendy spots in miami
Welcome to our latest podcast episode featuring Samuel Baum, the visionary behind BeyBey Miami, a stylish bar/lounge in Miami Beach.
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EP. 42 - Cheick Mbengue | The Art of Lifestyle: D'USSÉ, Roc Nation, Suitsupply & DJing
April 25th, 2024 | 28 mins 56 secs
brand ambassador, business of music, celebrity dj, cheick mbengue, cognac promotion, cultural trends, d'ussé, d'ussé cognac, dj lifestyle, entertainment industry, fashion influencer, high-end fashion, lifestyle podcast, luxury spirits, music and fashion, music industry, podcast interview, roc nation, roc nation artist, style and music
We dive deep with Roc Nation & D'USSÉ Ambassador, Cheick Mbengue.
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EP. 41 - Matthew Hertz | Unboxing the Future: eCommerce 3PL + Subscriptions
March 21st, 2024 | 32 mins 55 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this special episode, we sit down with Matthew Hertz, the founder of Second Marathon, a leading eCommerce Third-Party Logistics (3PL) company, that has been at the forefront of innovation in the eCommerce fulfillment industry.