The Happy Customer Channel

Customer Service Talk

About the show

YouTube and Podcast series around providing excellent customer service to any industry.

The Happy Customer Channel on social media

Episodes

  • EP. 40 - Nelio Cuomo Costa | The Iron Claw Critique

    March 14th, 2024  |  39 mins 21 secs
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    On this thrilling episode of The Happy Customer Channel, we dive into the gripping world of "The Iron Claw", a 2023 biographical sports drama film written and directed by Sean Durkin about the Von Erichs, a family of professional wrestlers who are "cursed" by constant tragedy.

  • EP. 39 - Ed Newman & Holly Newman Greenberg | The Making of 'Warrior Judge'

    March 7th, 2024  |  49 mins
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    In this gripping episode of The Happy Customer Channel, we sit down with the remarkable duo, Ed Newman and his daughter, Holly Newman Greenberg, to dive deep into their latest literary masterpiece, "Warrior Judge: One Man's Journey from Gridiron to Gavel".

  • EP. 38 - Ramiro Ortiz | Muhammad Ali vs. Sonny Liston

    February 21st, 2024  |  42 mins 51 secs
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    Ramiro Ortiz, Boxing Historian, joins the show to discuss the history of one of the most controversial fights in sports history, Muhammad Ali vs. Sonny Liston.

  • EP. 37 - Jocelyn Borgella | Tackling Life Off the Field

    February 7th, 2024  |  20 mins 13 secs
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    Jocelyn Borgella, Former Retired NFL Player and Author, joins the show to discuss his new book " First Football Player of Haitian Descent to be Drafted in the NFL."

  • EP. 36 - Trader Joe's + Amazon Acquires Diamond Sports

    January 31st, 2024  |  8 mins 41 secs
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    In this deep dive, we celebrate two companies that are obsessed with customer service and client success...Trader Joe's and Amazon. We delve into Amazon's latest acquisition of Diamond Sports.

  • EP. 35 - Michael Ronquillo | The Miami Iguana Hunter

    January 24th, 2024  |  21 mins 16 secs
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    Michael Ronquillo, owner of Humane Iguana Control, joins the show to discuss customer service and the business of iguana removal.

  • EP. 34 - 2023 Customer Service Winners & Losers

    January 17th, 2024  |  7 mins 35 secs
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    In this special episode, we picked the three best companies that provided great customer service and the three companies that really dropped the customer service ball in 2023.

  • EP. 33 - Aaron Salgado | Behind the Lens: 'The Curse of Joe Robbie'

    January 8th, 2024  |  22 mins 30 secs
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    Aaron Salgado joins the show to discuss his latest film "The Curse of Joe Robbie".

  • EP. 32 - Tom S. Lee | Amazon Enters Healthcare

    January 3rd, 2024  |  19 mins 33 secs
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    Tom S. Lee joins the show to discuss Amazon's bold move into the Healthcare Industry.

  • EP. 31 - Brien Hanley of Big B Sports Talk | The Podcast Playbook

    December 20th, 2023  |  25 mins 15 secs
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    Brien Hanley of Big B Sports Talk joins the show.

  • EP. 30 - Abel Sanchez of Miami Stadium | Pop-up Shop Special with Miami Stadium

    December 13th, 2023  |  6 mins 29 secs
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    Abel Sanchez, Owner of Miami Stadium, LLC joins the show.

  • EP. 29 - Navin Goyal MD | From White Coats to VC Founder

    December 6th, 2023  |  44 mins 48 secs
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    Navin Goyal MD, Co-Founder of LOUD Capital joins the show.

  • EP. 28 - Patrick Sheehy | BBQ & Business Talk with a Pitmaster

    November 29th, 2023  |  48 mins 36 secs
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    Patrick Sheehy, Owner of The Pig Floyd BBQ in Miami, FL joins the show.

  • EP. 27 - Brandon Beavers | Operating a Thriving Restaurant Food Supplier

    November 10th, 2023  |  39 mins 23 secs
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    Brandon Beavers, CEO of Beavers Holdings, LLC, joins the show.

  • EP. 26 - Adam Fried | Documentary Filmmaking: A Labor of Love

    November 2nd, 2023  |  40 mins 21 secs
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    Adam Fried, Director of "The Walk", joins the show.

  • EP. 25 - Director of Scarface Fan Film "Montana" - Aaron Salgado | Paying Homage to an Iconic Film

    October 24th, 2023  |  31 mins 22 secs
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    Aaron Salgado, Director of Scarface Fan Film "Montana", joins the show.