The Happy Customer Channel
Episode Archive
Episode Archive
91 episodes of The Happy Customer Channel since the first episode, which aired on October 6th, 2022.
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EP. 48 - Mike Nicoll | The Spoils: Selling the Future of American Basketball
July 18th, 2024 | 58 mins 14 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Join us in this captivating episode as we sit down with Mike Nicoll, the visionary Director behind the documentary film "The Spoils: Selling the Future of American Basketball."
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EP. 47 - Oscar Torre | A Cuban Actor's Journey: Navigating Success and Struggles
July 4th, 2024 | 57 mins
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
On this episode of The Happy Customer Channel we sit down with the talented Cuban-American actor, Oscar Torre.
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EP. 46 - Nelson Flores-Giacometto | Buena Vista Creative: Agency Life. Hospitality. Cannabis.
June 27th, 2024 | 26 mins 5 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode, we sit down with Nelson Flores-Giacometto, the Head of Marketing at Buena Vista Creative, a leading marketing agency in Miami, FL.
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EP. 45 - Jim Sayih | Beyond the Badge: Special Compass, Bodybuilding & Service
May 23rd, 2024 | 44 mins
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this compelling episode of The Happy Customer Channel, we sit down with Jim Sayih, a man whose life reads like a chapter from an epic novel.
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EP. 44 - Frank Judd | Fashion, Fragrance, Frank & Football: Style Insight + The 2024 Met Gala
May 16th, 2024 | 12 mins 48 secs
2024 met gala, designer podcast, designer talk, fashion podcast, fashion trends, fragrance, luxury fashion, style insights
In this episode of The Happy Customer Channel, we explore the dynamic and evolving landscape of the fashion world in 2024.
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EP. 43 - Samuel Baum | Miami Beach Magic: Inside BeyBey, Red Bull & Hospitality
May 10th, 2024 | 32 mins 59 secs
bar and lounge miami, beybey miami, creative entrepreneurship, entrepreneurship podcast, food and beverage industry, hospitality business, marketing insights, miami beach bars, miami beach culture, miami beach nightlife, miami dining experience, miami hospitality, nightlife culture, samuel baum, trendy spots in miami
Welcome to our latest podcast episode featuring Samuel Baum, the visionary behind BeyBey Miami, a stylish bar/lounge in Miami Beach.
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EP. 42 - Cheick Mbengue | The Art of Lifestyle: D'USSÉ, Roc Nation, Suitsupply & DJing
April 25th, 2024 | 28 mins 56 secs
brand ambassador, business of music, celebrity dj, cheick mbengue, cognac promotion, cultural trends, d'ussé, d'ussé cognac, dj lifestyle, entertainment industry, fashion influencer, high-end fashion, lifestyle podcast, luxury spirits, music and fashion, music industry, podcast interview, roc nation, roc nation artist, style and music
We dive deep with Roc Nation & D'USSÉ Ambassador, Cheick Mbengue.
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EP. 41 - Matthew Hertz | Unboxing the Future: eCommerce 3PL + Subscriptions
March 21st, 2024 | 32 mins 55 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this special episode, we sit down with Matthew Hertz, the founder of Second Marathon, a leading eCommerce Third-Party Logistics (3PL) company, that has been at the forefront of innovation in the eCommerce fulfillment industry.
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EP. 40 - Nelio Cuomo Costa | The Iron Claw Critique
March 14th, 2024 | 39 mins 21 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
On this thrilling episode of The Happy Customer Channel, we dive into the gripping world of "The Iron Claw", a 2023 biographical sports drama film written and directed by Sean Durkin about the Von Erichs, a family of professional wrestlers who are "cursed" by constant tragedy.
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EP. 39 - Ed Newman & Holly Newman Greenberg | The Making of 'Warrior Judge'
March 7th, 2024 | 49 mins
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this gripping episode of The Happy Customer Channel, we sit down with the remarkable duo, Ed Newman and his daughter, Holly Newman Greenberg, to dive deep into their latest literary masterpiece, "Warrior Judge: One Man's Journey from Gridiron to Gavel".
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EP. 38 - Ramiro Ortiz | Muhammad Ali vs. Sonny Liston
February 21st, 2024 | 42 mins 51 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Ramiro Ortiz, Boxing Historian, joins the show to discuss the history of one of the most controversial fights in sports history, Muhammad Ali vs. Sonny Liston.
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EP. 37 - Jocelyn Borgella | Tackling Life Off the Field
February 7th, 2024 | 20 mins 13 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Jocelyn Borgella, Former Retired NFL Player and Author, joins the show to discuss his new book " First Football Player of Haitian Descent to be Drafted in the NFL."
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EP. 36 - Trader Joe's + Amazon Acquires Diamond Sports
January 31st, 2024 | 8 mins 41 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this deep dive, we celebrate two companies that are obsessed with customer service and client success...Trader Joe's and Amazon. We delve into Amazon's latest acquisition of Diamond Sports.
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EP. 35 - Michael Ronquillo | The Miami Iguana Hunter
January 24th, 2024 | 21 mins 16 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Michael Ronquillo, owner of Humane Iguana Control, joins the show to discuss customer service and the business of iguana removal.
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EP. 34 - 2023 Customer Service Winners & Losers
January 17th, 2024 | 7 mins 35 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this special episode, we picked the three best companies that provided great customer service and the three companies that really dropped the customer service ball in 2023.
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EP. 33 - Aaron Salgado | Behind the Lens: 'The Curse of Joe Robbie'
January 8th, 2024 | 22 mins 30 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Aaron Salgado joins the show to discuss his latest film "The Curse of Joe Robbie".