The Happy Customer Channel

Episode Archive

Episode Archive

99 episodes of The Happy Customer Channel since the first episode, which aired on October 6th, 2022.

  • EP. 72 - Manning Sumner | NO DAYS OFF | The Big Dawgs: With Manning Sumner

    March 26th, 2025  |  1 hr 1 min
    best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast

    In this episode, we sit down with Manning Sumner, Founder & CEO of Legacy Gyms and No Days Off Premium Water, to talk about his journey from being a high-level college football player to training professional athletes and scaling his own fitness business.

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    EP. 71 - Adam Jones | A Life in Baseball, Japan, & Beyond

    March 14th, 2025  |  55 mins 39 secs
    best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast

    Join us as we sit down with Adam Jones, 5X MLB All-Star, 4X Gold Glove Winner, and Silver Slugger, for an exclusive deep dive into his incredible baseball journey and life beyond the game.

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    EP. 70 - Derick G | Hip-hop, Storytelling & Digital Media

    February 27th, 2025  |  53 mins 24 secs
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    Join us for an exclusive conversation with Miami’s own creative powerhouse, Derick G!

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    EP. 69 - Noah Ohlsen, CrossFit Games Athlete | Happy But Hungry

    February 20th, 2025  |  40 mins 22 secs
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    In this episode, we sit down with Noah Ohlsen, a seasoned CrossFit Games athlete and fitness icon, to talk all things CrossFit, weightlifting, running, and training.

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    EP. 68 - Castrello "JJ" Goicoechea & Benny Bueno | Miami Jai Alai Legends

    January 30th, 2025  |  1 hr 25 mins
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    Step into the world of Jai Alai, the fastest ball sport in the world, with two legends of the game - Castrello "JJ" Goicoechea and Benny Bueno.

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    EP. 67 - Jason Schlenker | Mastering the Art of Sales

    January 23rd, 2025  |  24 mins 13 secs
    best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast

    In this episode, we sit down with Jason Schlenker, the Executive Vice President of Inktel Contact Center Solutions, to dive deep into sales success, leadership, and building a winning sales team.

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    EP. 66 - Felipe Rodriguez | 2025 Tech-World Insights

    December 19th, 2024  |  27 mins 4 secs
    best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast

    In this episode of The Happy Customer Channel, we dive deep into the future of technology with Felipe Rodriguez, the Chief Technology Officer at Inktel. From blockchain to Willow, ChatGPT, OpenAI, and more, Felipe shares his expert insights on what lies ahead for the tech world in 2025.

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    EP. 65 - EJ Martinez | Subby's Subs & Power Pizzeria

    December 5th, 2024  |  32 mins 25 secs
    best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast

    In this episode, I sit down with EJ Martinez, the inspiring Founder of Subby’s Subs and Power Pizzeria in Miami, FL.

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    EP. 64 - Gale Sayers Nelson | Big Brothers Big Sisters of Miami

    November 28th, 2024  |  21 mins 6 secs
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    In this episode, we sit down with Gale Sayers Nelson, President and CEO of Big Brothers Big Sisters of Miami.

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    EP. 63 - Christopher Hunter | Beverage, Business, & Balance

    November 14th, 2024  |  53 mins 11 secs
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    In this episode, we dive into the entrepreneurial journey of Christopher Hunter, the Co-Founder and CEO of Koia.

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    EP. 62 - David W. McCombie, III | The Art of the Deal

    November 7th, 2024  |  44 mins 30 secs
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    In this episode of The Happy Customer Channel, we dive into the world of business strategy and middle-market success with David W. McCombie, III, the Founder & CEO of McCombie Group, LLC.

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    EP. 61 - David Schull | Life, Lessons, and Career Stories

    October 31st, 2024  |  1 hr 16 mins
    best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast

    In this episode, we sit down with a David Schull, a Health Care PR Executive working with emerging biotech companies and leading a thriving sports-health PR practice for elite and professional athletes.

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    EP. 60 - Robert "Raven" Kraft | The Runner's Song

    October 24th, 2024  |  39 mins 24 secs
    best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast

    In this episode of The Happy Customer Channel, we sit down with Miami Beach legend, Robert “Raven” Kraft, a man known for his incredible running streak, passion for songwriting, and endless wisdom.

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    EP. 59 - Gonzalo Di Paolo | Inside the Marvel Universe

    October 17th, 2024  |  25 mins 23 secs
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    In this episode, we sit down with Gonzalo Di Paolo, an extreme Marvel fanatic, cinematic expert, and dedicated collector.

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    EP. 58 - Mike JoJo | The Origin & Art of JOJO Tea

    October 10th, 2024  |  1 hr 2 mins
    best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast

    In this episode, we sit down with Mike JoJo, the founder of JOJO Tea.

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    EP. 57 - Joe Sigona | Men's Health & Performance

    October 3rd, 2024  |  34 mins 36 secs
    best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast

    In this episode, we sit down with Joe Sigona, a dynamic performance coach and personal trainer based in Miami, FL.