The Happy Customer Channel
Episode Archive
Episode Archive
91 episodes of The Happy Customer Channel since the first episode, which aired on October 6th, 2022.
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EP. 16 - Dr. Carlos De La Hoz of NeoMedicine Institute | Alternative & Holistic Health Service
July 6th, 2023 | 34 mins 38 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Dr. Carlos De La Hoz, Founder of NeoMedicine Institute, joins the show.
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EP. 11 - SOCAP Spring Symposium Podcast Booth '23 | Rob Seaver and Michele A. Shuster of PACE
June 30th, 2023 | 18 mins 31 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Rob Seaver and Michele A. Shuster of PACE, join the SOCAP Spring Symposium Podcast Booth sponsored by Inktel.
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EP. 10 - SOCAP Spring Symposium Podcast Booth '23 | Nicole Nutile of Wiley
June 28th, 2023 | 5 mins 47 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Nicole Nutile, Client Success and Customer Experience Manager at Wiley, joins the SOCAP Spring Symposium Podcast Booth sponsored by Inktel.
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EP. 9 - SOCAP Spring Symposium Podcast Booth '23 | Chris Drury of Blount Fine Foods
June 23rd, 2023 | 6 mins 59 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Chris Drury, Director of Consumer Care at Blount Fine Foods, joins the SOCAP Spring Symposium Podcast Booth sponsored by Inktel.
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EP. 15 - Luis "Wicho" Hernandez of Coastal Wealth | Business Lessons from the Dugout
June 21st, 2023 | 39 mins 18 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Luis "Wicho" Hernandez, Partner at Coastal Wealth and Broadcaster for University of Miami Baseball, joins the show.
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EP. 8 - SOCAP Spring Symposium Podcast Booth '23 | John M. Calhoun of McKee Foods
June 21st, 2023 | 5 mins 38 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
John M. Calhoun, Consumer Affairs Manager at McKee Foods, joins the SOCAP Spring Symposium Podcast Booth sponsored by Inktel.
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EP. 7 - SOCAP Spring Symposium Podcast Booth '23 | Joe Mazur of Michelin Tires
June 16th, 2023 | 9 mins 44 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Joe Mazur, Director of Consumer Care at Michelin Tires, joins the SOCAP Spring Symposium Podcast Booth sponsored by Inktel.
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EP. 6 - SOCAP Spring Symposium Podcast Booth '23 | Jill DeLong of The Hershey Company
June 14th, 2023 | 8 mins 57 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Jill DeLong, Global Consumer Relations Manger at The Hershey Company, joins the SOCAP Spring Symposium Podcast Booth sponsored by Inktel.
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EP. 5 - SOCAP Spring Symposium Podcast Booth '23 | Lisa Diehl of Freshpet
June 9th, 2023 | 15 mins 36 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Lisa Diehl, Consumer Care Director at Freshpet, joins the SOCAP Spring Symposium Podcast Booth sponsored by Inktel.
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EP. 4 - SOCAP Spring Symposium Podcast Booth '23 | Lisa Oswald of Travelzoo
June 7th, 2023 | 16 mins 1 sec
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Lisa Oswald, Senior Vice President, Global Head of Consumer Service at Travelzoo, joins the SOCAP Spring Symposium Podcast Booth.
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EP. 3 - SOCAP Spring Symposium Podcast Booth '23 | Rakeb Araya of General Mills
June 2nd, 2023 | 13 mins 42 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Rakeb Araya, Systems Project Manager/Operations Manager at General Mills, joins the SOCAP Spring Symposium Podcast Booth.
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EP. 2 - SOCAP Spring Symposium Podcast Booth '23 | Nathan Bobay of Delta Faucet Company
May 31st, 2023 | 12 mins 9 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Nathan Bobay, Senior Manager, Customer Solutions at Delta Faucet Company, joins the SOCAP Spring Symposium Podcast Booth.
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EP. 1 - SOCAP Spring Symposium Podcast Booth '23 | Cathy Guidi-Scherm of Campbell's
May 24th, 2023 | 9 mins 35 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Cathy Guidi-Scherm, Consumer Care Operations Manager of Campbell's Soup, joins the SOCAP Spring Symposium Podcast Booth.
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EP. 14 - Luis Gonzalez of The City of West Palm Beach Fire Rescue | Customer Service to Firefighting
April 27th, 2023 | 38 mins 3 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, firefighter, happy customer channel podcast, the happy customer channel, the happy customer podcast
Luis Gonzalez, a Firefighter for The City of West Palm Beach, joins us on The Happy Customer Channel.
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EP. 13 - Ajay Goel of GMass | Email Marketing & Customer Acquisition
April 20th, 2023 | 32 mins 52 secs
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On this episode we sit down with our good friend Ajay Goel, Founder of GMass.
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EP. 12 - Austin Kreinz of Atomix Logistics | Third-Party Logistics Keys to Success
April 12th, 2023 | 47 mins 11 secs
3pl, best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, logistics, the happy customer channel, the happy customer podcast, third-party logistics
Austin Kreinz is the Founder and CEO of Atomix Logistics, a Third-Party Logistics Provider. In this insightful episode, Austin opens up about Atomix business, technology, operation and customer innovation and keys to being successful in the 3PL industry.