The Happy Customer Channel
Customer Service Talk
Displaying Episode 41 - 50 of 89 in total of The Happy Customer Channel with the tag “cx podcast”.
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EP. 41 - Matthew Hertz | Unboxing the Future: eCommerce 3PL + Subscriptions
March 21st, 2024 | 32 mins 55 secs
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In this special episode, we sit down with Matthew Hertz, the founder of Second Marathon, a leading eCommerce Third-Party Logistics (3PL) company, that has been at the forefront of innovation in the eCommerce fulfillment industry.
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EP. 40 - Nelio Cuomo Costa | The Iron Claw Critique
March 14th, 2024 | 39 mins 21 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
On this thrilling episode of The Happy Customer Channel, we dive into the gripping world of "The Iron Claw", a 2023 biographical sports drama film written and directed by Sean Durkin about the Von Erichs, a family of professional wrestlers who are "cursed" by constant tragedy.
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EP. 39 - Ed Newman & Holly Newman Greenberg | The Making of 'Warrior Judge'
March 7th, 2024 | 49 mins
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this gripping episode of The Happy Customer Channel, we sit down with the remarkable duo, Ed Newman and his daughter, Holly Newman Greenberg, to dive deep into their latest literary masterpiece, "Warrior Judge: One Man's Journey from Gridiron to Gavel".
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EP. 38 - Ramiro Ortiz | Muhammad Ali vs. Sonny Liston
February 21st, 2024 | 42 mins 51 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Ramiro Ortiz, Boxing Historian, joins the show to discuss the history of one of the most controversial fights in sports history, Muhammad Ali vs. Sonny Liston.
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EP. 37 - Jocelyn Borgella | Tackling Life Off the Field
February 7th, 2024 | 20 mins 13 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Jocelyn Borgella, Former Retired NFL Player and Author, joins the show to discuss his new book " First Football Player of Haitian Descent to be Drafted in the NFL."
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EP. 36 - Trader Joe's + Amazon Acquires Diamond Sports
January 31st, 2024 | 8 mins 41 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this deep dive, we celebrate two companies that are obsessed with customer service and client success...Trader Joe's and Amazon. We delve into Amazon's latest acquisition of Diamond Sports.
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EP. 35 - Michael Ronquillo | The Miami Iguana Hunter
January 24th, 2024 | 21 mins 16 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Michael Ronquillo, owner of Humane Iguana Control, joins the show to discuss customer service and the business of iguana removal.
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EP. 34 - 2023 Customer Service Winners & Losers
January 17th, 2024 | 7 mins 35 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this special episode, we picked the three best companies that provided great customer service and the three companies that really dropped the customer service ball in 2023.
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EP. 33 - Aaron Salgado | Behind the Lens: 'The Curse of Joe Robbie'
January 8th, 2024 | 22 mins 30 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Aaron Salgado joins the show to discuss his latest film "The Curse of Joe Robbie".
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EP. 32 - Tom S. Lee | Amazon Enters Healthcare
January 3rd, 2024 | 19 mins 33 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Tom S. Lee joins the show to discuss Amazon's bold move into the Healthcare Industry.