The Happy Customer Channel
Customer Service Talk
Displaying items 1-10 of 108 in total of The Happy Customer Channel with the tag "customer experience podcast".
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EP. 103 - It's All About Relationships | Eddy Arriola
March 25th, 2026 | 29 mins 32 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
On this episode of The Happy Customer Channel, I sit down with a very special guest—my brother, Eddy Arriola—to dive into his new book, “It’s All About Relationships: Mastering the Art of Relational Leadership.”
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EP. 102 - Navigating the Shopify Ecosystem: Tips and Strategies | Benson Sung
March 11th, 2026 | 22 mins 43 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode, Dan sits down with Ben from D2C Design to break down practical strategies for growing an e-commerce brand and improving online sales.
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EP. 101 - From Text to Talk: Industry Insights on Chicago Real Estate | Iman Jalali
March 4th, 2026 | 23 mins 4 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In a “Text to Talk” conversation, Dan reunites with Chicago real estate investor and Chicago native Iman Jalali to unpack why he’s bullish on Chicago multifamily despite recent Sunbelt dominance.
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EP. 100 - From the Outhouse to the Penthouse | Hall of Famer Larry Little
February 25th, 2026 | 47 mins 34 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this 100th episode special, we sit down with Miami Dolphins legend and Pro Football Hall of Famer Larry Little—a key member of the 1972 undefeated Dolphins and one of the greatest offensive linemen to ever do it.
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EP. 99 - The Real Rules of Business | Culture, Hiring, Money & Time
February 12th, 2026 | 17 mins 14 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Real questions. Real answers. Real rules of business.
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EP. 98 - The Overlooked Greats | Sam Zemurray, Red McCombs, and Brad Jacobs
January 29th, 2026 | 10 mins 52 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
The loudest names don’t always win. In this episode, we explore The Overlooked Greats — Sam Zemurray, Red McCombs, and Brad Jacobs — and how these entrepreneurs quietly built massive empires through timing, systems, and execution.
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EP. 97 - Grant Miller | Miami's Pulse: News and Narratives
January 15th, 2026 | 50 mins 5 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
It’s 2026 and we needed some energy—so we brought in Grant Miller of Miami Community Newspapers for a fast, funny, and surprisingly deep conversation about what makes Miami… Miami.
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EP. 96 - Jose Alvarado | The CX North Star
January 6th, 2026 | 29 mins 48 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode of The Happy Customer Channel, Guest Host Erwin Jacobo (Director of Business Development at Inktel Contact Center Solutions) sits down with Jose Alvarado—born in El Salvador, raised in Atlanta, and now a senior leader in vendor outsourcing at the world’s largest home improvement retailer—to talk about what truly drives great customer experience.
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EP. 95 | The Best of 2025 Super Cut
December 29th, 2025 | 25 mins 23 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
This 25-minute super cut brings together the most powerful moments from The Happy Customer Channel in 2025.
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EP. 94 - Ken Shamrock | The Unyielding Spirit
December 18th, 2025 | 1 hr 39 mins
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Dive deep into the riveting career of Ken Shamrock, the world's most dangerous man, as he shares his tumultuous childhood, rise to MMA stardom, transition to WWE, and the creation of his legendary Lion's Den.