The Happy Customer Channel
Customer Service Talk
Displaying Episode 1 - 10 of 88 in total of The Happy Customer Channel with the tag “customer experience podcast”.
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EP. 83 - Steve Nudelberg | Moving the Needle
July 31st, 2025 | 55 mins 43 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this high-energy episode, we sit down with Steve Nudelberg — sales strategist, coach, speaker, and author of Confessions of a Serial Salesman — to dive deep into what real sales is all about.
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EP. 82 - King Tetrus | The Rise of King Tetrus
July 17th, 2025 | 1 hr 19 mins
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode of The Happy Customer Channel, we sit down with Miami-based hip-hop artist King Tetrus for an inspiring, unfiltered conversation about music, hustle, and purpose. 🎧🔥
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EP. 81 - Sergio Rodriguez | BKFC: No Gloves, No Limits - Bare Knuckle Fighting Championship
July 10th, 2025 | 40 mins 31 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this exciting new episode, we welcome back Sergio Rodriguez, official representative of Bare Knuckle Fighting Championship (BKFC), for a deep dive into the fast-growing world of bare knuckle combat sports.
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EP. 80 - Dr. Carlos De La Hoz, Neomedicine Institute | Should You Be Storing Stem Cells?
June 12th, 2025 | 29 mins 8 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode, we sit down with Dr. Carlos De La Hoz, an alternative holistic medical doctor specializing in regenerative medicine and stem cell therapy.
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EP. 79 - Rudy Gil | From the Stage to the Soul
June 5th, 2025 | 58 mins 4 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
🎙️ From the Stage to the Soul | Rudy Gil of Secret Society – The Happy Customer Channel
In this episode, we sit down with Rudy Gil, the lead singer of Miami’s iconic 1980s freestyle band Secret Society. -
EP. 78 - Matthew Hertz | Tariffs, Trade & DTC: What Brands Must Know in 2025
May 29th, 2025 | 17 mins 40 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
How are today’s shifting tariffs and global trade dynamics affecting your supply chain? In this episode of The Happy Customer Channel, we sit down with Matthew Hertz, CEO and Founder of Third Person, to make sense of the latest changes hitting the logistics world.
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EP. 77 - Randall Bailey | The Knock-Out King
May 22nd, 2025 | 52 mins 10 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Step into the ring with Randall Bailey, the KO King himself and former IBF Welterweight Champion, as he tells it like it is—no gloves on. 🥊
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EP. 76 - Coach Jim Larrañaga | Inside the Game with Coach Larrañaga
May 8th, 2025 | 44 mins 10 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode of The Happy Customer Channel, we sit down with legendary University of Miami Head Coach Jim Larrañaga for an in-depth conversation on leadership, legacy, and the business of college basketball.
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EP. 75 - Rob Finkelstein | Alumni Direct: Helping Athletes Build What's Next
April 24th, 2025 | 27 mins 51 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
What happens after the final whistle blows? In this episode of The Happy Customer Channel, we sit down with Rob Finkelstein, founder of Alumni Direct, to talk about how he's helping athletes transition from sports to business and life beyond the game.
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EP. 74 - Renee & Roxanne Pasquarella | 70 Years of Frankie's Pizza
April 17th, 2025 | 40 mins 53 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode of The Happy Customer Channel, we sit down at Miami’s oldest pizzeria - Frankie’s Pizza - with Renee and Roxanne Pasquarella, the second-generation owners and daughters of founders Frank and Doreen Pasquarella.