The Happy Customer Channel

Customer Service Talk

About the show

YouTube and Podcast series around providing excellent customer service to any industry.

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Episodes

  • EP. 1 - Aurelio Giordano of Ace World Travel | A Great Customization Experience

    October 6th, 2022  |  25 mins 12 secs
    customer experience, customer journey, customer service, customer success, customer support, customize, happy customer, sales, travel, travel booking

    Learn tips and trade secrets from award-winning travel agent and travel agency owner Aurelio Giordano from Ace World Travel. In this discussion, we learn how to customize the product to the customer's desires and how to react when things go wrong. What questions do you ask and how do you meet and then exceed your customer's expectations.