The Happy Customer Channel
Customer Service Talk
Displaying Episode 1 - 10 of 102 in total of The Happy Customer Channel with the tag “the happy customer channel”.
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EP. 96 - Jose Alvarado | The CX North Star
January 6th, 2026 | 29 mins 48 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode of The Happy Customer Channel, Guest Host Erwin Jacobo (Director of Business Development at Inktel Contact Center Solutions) sits down with Jose Alvarado—born in El Salvador, raised in Atlanta, and now a senior leader in vendor outsourcing at the world’s largest home improvement retailer—to talk about what truly drives great customer experience.
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EP. 95 | The Best of 2025 Super Cut
December 29th, 2025 | 25 mins 23 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
This 25-minute super cut brings together the most powerful moments from The Happy Customer Channel in 2025.
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EP. 94 - Ken Shamrock | The Unyielding Spirit
December 18th, 2025 | 1 hr 39 mins
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Dive deep into the riveting career of Ken Shamrock, the world's most dangerous man, as he shares his tumultuous childhood, rise to MMA stardom, transition to WWE, and the creation of his legendary Lion's Den.
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EP. 93 - Jamie Huff | Navigating Business Acquisitions
December 11th, 2025 | 32 mins 11 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode, Jamie Huff, President of RoomReady, shares his journey from a stable corporate career to leading a successful turnaround at RoomReady.
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EP. 92 - David Wasilewski | From Spanx to Modern Ventures
December 4th, 2025 | 58 mins 41 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode, Dan welcomes his friend David Wasilewski, an entrepreneur known for his success with Spanx and other ventures.
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EP. 91 - Cristian Lopez Diaz | The Battle Against Retail Crime: ALTO USA
October 23rd, 2025 | 30 mins 33 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode, we dive deep into the escalating issue of retail theft with Cristian Lopez Diaz from ALTO USA.
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EP. 90 - Jared Doerfler | Passion to Putter: The Story Behind Hanna Golf
October 16th, 2025 | 28 mins 50 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Building a Putter Business from Scratch: Jared Doerfler's Entrepreneurial Journey
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EP. 89 - Monkey Morales: Unmasking the Cuban Legend | Sean Oliver and Ricardo Morales Jr.
October 2nd, 2025 | 1 hr 53 mins
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Ricardo “Monkey” Morales was no ordinary man. A Cuban exile turned CIA operative, arms dealer, and alleged drug smuggler, Morales lived a life that blended James Bond, Scarface, and Rambo. In this episode, we sit down with Sean Oliver and Ricardo Morales Jr., co-authors of the new book Monkey Morales, to uncover the secrets, scandals, and chaos that defined this controversial figure.
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EP. 88 – Dan Arriola | Building Your Destiny Through Sales & Mindset
September 25th, 2025 | 25 mins 52 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this week’s episode, Dan Arriola joins The Daily Edge Podcast at their studio for an exciting conversation on sales, entrepreneurship, and the mindset required for success. 🚀
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EP. 87 - John DiJulius | How World-Class Service Builds World-Class Companies
September 11th, 2025 | 42 mins 39 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode, we sit down with John DiJulius, internationally recognized customer service expert, entrepreneur, author, and keynote speaker, to explore how exceptional service and strong relationships are the true keys to business success.