The Happy Customer Channel
Customer Service Talk
Displaying items 1-10 of 104 in total of The Happy Customer Channel with the tag "cx podcast".
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EP. 99 - The Real Rules of Business | Culture, Hiring, Money & Time
February 12th, 2026 | 17 mins 14 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Real questions. Real answers. Real rules of business.
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EP. 98 - The Overlooked Greats | Sam Zemurray, Red McCombs, and Brad Jacobs
January 29th, 2026 | 10 mins 52 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
The loudest names don’t always win. In this episode, we explore The Overlooked Greats — Sam Zemurray, Red McCombs, and Brad Jacobs — and how these entrepreneurs quietly built massive empires through timing, systems, and execution.
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EP. 97 - Grant Miller | Miami's Pulse: News and Narratives
January 15th, 2026 | 50 mins 5 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
It’s 2026 and we needed some energy—so we brought in Grant Miller of Miami Community Newspapers for a fast, funny, and surprisingly deep conversation about what makes Miami… Miami.
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EP. 96 - Jose Alvarado | The CX North Star
January 6th, 2026 | 29 mins 48 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode of The Happy Customer Channel, Guest Host Erwin Jacobo (Director of Business Development at Inktel Contact Center Solutions) sits down with Jose Alvarado—born in El Salvador, raised in Atlanta, and now a senior leader in vendor outsourcing at the world’s largest home improvement retailer—to talk about what truly drives great customer experience.
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EP. 95 | The Best of 2025 Super Cut
December 29th, 2025 | 25 mins 23 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
This 25-minute super cut brings together the most powerful moments from The Happy Customer Channel in 2025.
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EP. 94 - Ken Shamrock | The Unyielding Spirit
December 18th, 2025 | 1 hr 39 mins
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Dive deep into the riveting career of Ken Shamrock, the world's most dangerous man, as he shares his tumultuous childhood, rise to MMA stardom, transition to WWE, and the creation of his legendary Lion's Den.
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EP. 93 - Jamie Huff | Navigating Business Acquisitions
December 11th, 2025 | 32 mins 11 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode, Jamie Huff, President of RoomReady, shares his journey from a stable corporate career to leading a successful turnaround at RoomReady.
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EP. 92 - David Wasilewski | From Spanx to Modern Ventures
December 4th, 2025 | 58 mins 41 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode, Dan welcomes his friend David Wasilewski, an entrepreneur known for his success with Spanx and other ventures.
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EP. 91 - Cristian Lopez Diaz | The Battle Against Retail Crime: ALTO USA
October 23rd, 2025 | 30 mins 33 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
In this episode, we dive deep into the escalating issue of retail theft with Cristian Lopez Diaz from ALTO USA.
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EP. 90 - Jared Doerfler | Passion to Putter: The Story Behind Hanna Golf
October 16th, 2025 | 28 mins 50 secs
best customer service podcasts, customer experience podcast, customer service podcast, cx podcast, happy customer channel podcast, the happy customer channel, the happy customer podcast
Building a Putter Business from Scratch: Jared Doerfler's Entrepreneurial Journey