The Happy Customer Channel
Customer Service Talk
Displaying 2 items of The Happy Customer Channel with the tag "cx".
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EP. 3 - David Finley of SPS Worldwide | Luxury Clients
November 9th, 2022 | 16 mins 48 secs
brands, channel, customer, customer service podcast, cx, david finley, experience, happy, happy customer channel, luxury, luxury brand podcast, sps, success, support, the
Learn what it's like working with luxury brand clients with industry veteran David Finley of SPS Worldwide. They produce many of the storefront and retail displays for luxury fashion brands in New York, Miami, Los Angeles and all over the world.
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EP. 2 - Al D'Amico | How to deal with $htty Customers
October 13th, 2022 | 22 mins 50 secs
customer experience, customer service, customer service podcast, customer success, customer support, cx, dealing with customers, happy customer, happy customer channel, miami, podcast, the happy customer channel
How do you deal with customers who are being difficult? Learn tips and trade secrets from customer service representative Al D'Amico who has worked customer service for brands like American Express and The W Hotel. Bathtub filled with chocolate? Actresses who want to meet a panda in China? How do you deal with customers who want everything and want it now?