The Happy Customer Channel
Customer Service Talk
Displaying 1 Episode of The Happy Customer Channel with the tag “customer journey”.
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EP. 1 - Aurelio Giordano of Ace World Travel | A Great Customization Experience
October 6th, 2022 | 25 mins 12 secs
customer experience, customer journey, customer service, customer success, customer support, customize, happy customer, sales, travel, travel booking
Learn tips and trade secrets from award-winning travel agent and travel agency owner Aurelio Giordano from Ace World Travel. In this discussion, we learn how to customize the product to the customer's desires and how to react when things go wrong. What questions do you ask and how do you meet and then exceed your customer's expectations.