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    <title>The Happy Customer Channel - Episodes Tagged with “International”</title>
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    <pubDate>Wed, 01 Feb 2023 10:30:00 -0500</pubDate>
    <description>YouTube and Podcast series around providing excellent customer service to any industry.
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    <itunes:subtitle>Customer Service Talk</itunes:subtitle>
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  <title>EP. 7 - Tarek Moaz | Managing a Global Customer Service Workforce</title>
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  <itunes:title>EP. 7 - Tarek Moaz | Managing a Global Customer Service Workforce</itunes:title>
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  <itunes:subtitle>More and more of the customer experience is being part of a global community of support agents. Is culture, language, and other differences a challenge or is it becoming less of an issue in particular countries? Tarek Moaz has over 20 years of experience with global call centers in various industries and sits down with Gio Puccini to discuss what those operations are like today and into the future.</itunes:subtitle>
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  <description>More and more of the customer experience is being part of a global community of support agents. Is culture, language, and other differences a challenge or is it becoming less of an issue in particular countries? Tarek Moaz has over 20 years of experience with global call centers in various industries and sits down with Gio Puccini to discuss what those operations are like today and into the future.
About The Happy Customer Channel:
The Happy Customer Channel is a series dedicated to improving and learning how to succeed in the craft of providing excellent customer service. Recorded mostly in Miami, Florida, the series explores topics related to customer success, the customer journey, and retaining a happy customer. 
For more information, please visit:
https://thehappycustomerchannel.com
Our Sponsors:
Buena Vista Creative:
Buena Vista Creative is a Miami-based creative cabana that offers our partners unlimited creative marketing resources. We are a full-service advertising company not afraid to jump into the pool without dipping our toes in. Sign up for your company’s day at the pool and let’s put together a creative strategy that elevates your brand and brings memorable experiences to your customers.
Visit https://www.buenavistacreative.com for more information
Inktel Contact Center Solutions:
Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. This includes Phone, Text, Chat, Email, and Social Media support.
What makes us different is our passion.
Visit https://www.inktel.com for more information 
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  <itunes:keywords>the happy customer channel, customer service podcast, customer experience podcast, cx podcast, best customer service podcasts, the happy customer podcast, happy customer channel podcast, tarek moaz, ultatel, international work force, international, call center</itunes:keywords>
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    <![CDATA[<p>More and more of the customer experience is being part of a global community of support agents. Is culture, language, and other differences a challenge or is it becoming less of an issue in particular countries? Tarek Moaz has over 20 years of experience with global call centers in various industries and sits down with Gio Puccini to discuss what those operations are like today and into the future.</p>

<p>About The Happy Customer Channel:<br>
The Happy Customer Channel is a series dedicated to improving and learning how to succeed in the craft of providing excellent customer service. Recorded mostly in Miami, Florida, the series explores topics related to customer success, the customer journey, and retaining a happy customer. <br>
For more information, please visit:</p>

<p><a href="https://thehappycustomerchannel.com" rel="nofollow">https://thehappycustomerchannel.com</a></p>

<p>Our Sponsors:</p>

<p>Buena Vista Creative:</p>

<p>Buena Vista Creative is a Miami-based creative cabana that offers our partners unlimited creative marketing resources. We are a full-service advertising company not afraid to jump into the pool without dipping our toes in. Sign up for your company’s day at the pool and let’s put together a creative strategy that elevates your brand and brings memorable experiences to your customers.</p>

<p>Visit <a href="https://www.buenavistacreative.com" rel="nofollow">https://www.buenavistacreative.com</a> for more information</p>

<p>Inktel Contact Center Solutions:</p>

<p>Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. This includes Phone, Text, Chat, Email, and Social Media support.</p>

<p>What makes us different is our passion.</p>

<p>Visit <a href="https://www.inktel.com" rel="nofollow">https://www.inktel.com</a> for more information</p>]]>
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    <![CDATA[<p>More and more of the customer experience is being part of a global community of support agents. Is culture, language, and other differences a challenge or is it becoming less of an issue in particular countries? Tarek Moaz has over 20 years of experience with global call centers in various industries and sits down with Gio Puccini to discuss what those operations are like today and into the future.</p>

<p>About The Happy Customer Channel:<br>
The Happy Customer Channel is a series dedicated to improving and learning how to succeed in the craft of providing excellent customer service. Recorded mostly in Miami, Florida, the series explores topics related to customer success, the customer journey, and retaining a happy customer. <br>
For more information, please visit:</p>

<p><a href="https://thehappycustomerchannel.com" rel="nofollow">https://thehappycustomerchannel.com</a></p>

<p>Our Sponsors:</p>

<p>Buena Vista Creative:</p>

<p>Buena Vista Creative is a Miami-based creative cabana that offers our partners unlimited creative marketing resources. We are a full-service advertising company not afraid to jump into the pool without dipping our toes in. Sign up for your company’s day at the pool and let’s put together a creative strategy that elevates your brand and brings memorable experiences to your customers.</p>

<p>Visit <a href="https://www.buenavistacreative.com" rel="nofollow">https://www.buenavistacreative.com</a> for more information</p>

<p>Inktel Contact Center Solutions:</p>

<p>Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. This includes Phone, Text, Chat, Email, and Social Media support.</p>

<p>What makes us different is our passion.</p>

<p>Visit <a href="https://www.inktel.com" rel="nofollow">https://www.inktel.com</a> for more information</p>]]>
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